Letters

Child safety online as non-negotiable, but privacy and expression must be preserved

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In recent months, the question of how and whether to restrict children’s access to social media has moved from academic debate into public policy in Malaysia and around the world.

Governments are wrestling with well-intentioned concerns about youth safety and wellbeing on platforms like Instagram, TikTok and YouTube. At the same time, voices from civil liberties advocates warn of the risks of overbroad regulation and encroachments on privacy and expression.

The ongoing Malaysian policy discussion reflects a much deeper tension: parents want real protection for their children, not just algorithmic substitutes or vague promises from tech companies.

At the heart of Malaysia’s effort is the Online Safety Act 2025, which took effect in early January. Under this law and its subsidiary rules, Communications Minister Datuk Fahmi Fadzil has made clear that authorities expect social media platforms to prevent children under 16 from holding accounts.

Platforms must adopt robust age-verification systems, including electronic Know-Your-Customer (eKYC) checks tied to government IDs like MyKad or MyDigital ID, and fully enforce existing age restrictions.

The Malaysian Communications and Multimedia Commission has been actively summoning major platforms to ensure compliance and emphasising the need to curb harmful content from cyberbullying and scams to sexual exploitation.

In legislative terms, this approach is one of the most ambitious globally. Alongside Australia, which has already implemented a similar ban on under-16s, Malaysia’s plan would mean requiring platforms to block under-16 accounts, remove existing accounts of minors and use identity verification to prevent new sign-ups.

The target for rollout has been discussed as early as mid-2026, with some reports suggesting enforcement could begin even sooner.

Within the region, Singapore has taken a somewhat different but related path.

Rather than imposing a blanket statutory ban on under-16 accounts, Singapore has relied on a combination of platform accountability obligations, online harms codes and targeted content regulation under its existing legal framework.

Authorities there have emphasised age-appropriate design, stronger content moderation and swift takedown mechanisms, particularly for harmful or exploitative material affecting minors.

The approach reflects Singapore’s broader regulatory philosophy: strong state oversight of digital platforms, but calibrated implementation that focuses on compliance standards and enforcement levers rather than an outright universal prohibition.

The Singapore experience illustrates that child protection can be pursued through multiple regulatory models, each balancing enforcement power, administrative feasibility and societal expectations differently.

This momentum reflects widespread concern among Malaysian parents and policymakers. Many parents are alarmed by the mental health challenges they see in their children, from anxiety and sleep disruption to exposure to inappropriate content and predatory behaviour.

Unlike the caricature sometimes presented in Western critiques of child protection policy, Malaysian parents are not simply reacting against youth culture or seeking to “control” young people arbitrarily; they are seeking reassurance that digital technologies promote healthy development rather than harm.

This concern is not without basis. Internet platforms routinely collect massive amounts of personal data, track behavioural patterns and expose children to sophisticated recommendation algorithms that prioritise engagement over well-being.

Research into algorithmic profiling shows how opaque these systems can be, often categorising adolescents in ways they themselves do not understand and offering little transparency or control to users.

Such dynamics fuel the perception that platforms are designed first for profit and secondarily for user welfare.

However, international commentary, including a recent British news media opinion piece, cautions against simplistic solutions such as broad bans. Critics argue that imposing age restrictions enforced through biometric data or mandatory identification systems can have “grave consequences for free speech and privacy”.

They contend that requiring identity verification at scale creates new surveillance infrastructures, dramatically expands the footprint of both governments and tech companies in children’s lives, and potentially chills online expression.

What begins as a child safety measure might quickly become a mechanism for tracking and policing all citizens’ digital behaviours.

These critics also warn that bans can inadvertently push children towards less safe corners of the Internet.

When formal platforms are off-limits, minors may seek out unregulated or encrypted apps where there is less moderation, less parental oversight and greater exposure to harmful actors.

Age-verification technologies themselves can be flawed and exclusionary, requiring documents or biometric processing that can disadvantage marginalised communities or create barriers for legitimate users.

The Malaysian context adds additional complexity.

Unlike some Western democracies where free speech has constitutional primacy and such policies may be struck down in courts (as recently happened in the US state of Virginia when a social media time-limit law was blocked by judges), Malaysian authorities are moving forward with explicit political backing and broad public support.

Appeals from national figures, including the queen, for stronger protections against toxic online content signal that this is not a fringe proposal, but a mainstream policy priority.

Yet even among proponents, there is recognition that regulation must be nuanced and effective. A ban alone will not protect children if platforms find ways to circumvent age checks or if enforcement is weak.

If the focus remains purely on excluding under-16s, policymakers risk ignoring other critical issues, such as violent or harmful content aimed at older teens, lack of digital literacy education and the insufficient resourcing of parental controls.

Most importantly, parents want tools and guidance, not algorithms masquerading as solutions.

What gives parents confidence is not just a rule that says “no account under 16”, but frameworks that help families understand online risks, tools that allow customisation of content filters, and proactive engagement from schools and communities in digital literacy.

Parents do not want to be replaced by automated systems with inscrutable logic; they want support in raising resilient, thoughtful young people who can navigate the digital world safely.

Malaysia’s policy debate encapsulates this broader global struggle on how to balance genuinely protecting children with safeguarding privacy, freedom of expression and innovation.

The desire for robust child protection is legitimate and widely shared, but it must be paired with transparency, accountability and respect for fundamental rights.

There are no perfect solutions, but thoughtful policymaking, one that listens to parents without overreach into surveillance, offers the best path forward in an increasingly digital age.

DATO’ DR P. SUNDRAMOORTHY
Criminologist
Centre for Policy Research
Universiti Sains Malaysia