MCPF Penang SLC Member / SPT DLC Chairman Ridzuan Md Zain was invited to give a talk to share on MCPF and asked to share his perspectives on “Mediation on complaints / issues for School Heads at Bainun Teachers Institute on 16^th August 2022. In attendance for this were Tuan Haji Suhaimi Abdullah (Pegawai Pendidikan Daerah, PPD SPT) accompanied by 4 Deputy PPD Officers – Hj, Mohd Fuad bin Mohd Khir, Encik Saipolizan Saad, Encik Shuhada Ibrahim and Cik Haslina Kamaron (also MCPF SPT DLC Member – PPD SPT). Benefitting from this event were 87 Heads and Headmasters / Headmistress and 27 SPT District Education Office Assistants.